We recently added a driver to our auto policy and we’re shopping around comparing with what our current agent found. Brandon was quick to respond, respectful with his responses and welcomed any and all questions. Even though it would cost us a little bit more than what our agent at the time had found, we were willing to pay a little bit more for the exceptional customer service. But then right before we were ready to confirm the policy, Brandon noticed the rates had decreased and we could lock in the lower rate! Score! Thanks for going above and beyond and taking the initiative to proactively ensure we were getting the best rate available at the time!