I have had a few questions about my insurance policy as well as needed a new copy for my records. Joy was quick to respond to my emails and answered all of my questions in a way that I could understand! I am thankful for her attention to detail as well as her timely responses. As someone who works in an office, I know how hard it can be to respond to every single email with kindness and efficiency, but Joy has been successful with that each time I have contacted her. We need more Joy Stratman’s in the world – that’s for sure! What an amazing person to have as a part of your team. :)